Gigabyte K8NNXP-940: Built on Athlon64 FX51 Strengths
by Wesley Fink on October 9, 2003 11:52 PM EST- Posted in
- Motherboards
Gigabyte K8NNXP: Tech Support and RMA
For your reference, we will repost our support evaluation procedure here:The way our Tech Support evaluation works is first we anonymously email the manufacturer's tech support address(es), obviously not using our AnandTech mail server to avoid any sort of preferential treatment. Our emails (we can and will send more than one just to make sure we are not getting the staff on an “off” day) all contain fixable problems that we have had with our motherboard. We then give the manufacturer up to 72 business hours to respond and then we will report whether or not they responded within the time allotted, and if they were successful in fixing our problems. In case we don't receive a response before the review is published, any future responses will be added to the review, including the total time it took for the manufacturer to respond to our requests.
The idea here is to encourage manufacturers to improve their technical support as well as provide new criteria upon which to base your motherboard purchasing decisions. As motherboards become more similar every day, we have to help separate the boys from the men in as many ways as possible. As usual, we are interested in your feedback on this and other parts of our reviews, so please do email us with your comments.
Gigabyte's RMA policy is easy to follow and fairly good for a tier one motherboard maker. They offer a one-to-three year (depending on the model) manufacturer's Limited warranty. If you are experiencing difficulties in warranty service through your dealer, Gigabyte may attempt to resolve this issue. You must provide the following details to process your RMA request: Name, Address, Phone/Fax number, Model/Revision number, Serial number (10 digits), the precise issues that you are experiencing, name of vendor from which you purchased your Gigabyte product (include vendor contact info), CPU type and size, and memory module type and size. Like ASUS, Gigabyte prefers that you deal directly with the vendor from where you purchased the motherboard rather than directly with them.
In recent tests, Gigabyte has become the first Tier 1 manufacturer to consistently meet our 72-hour reply deadline — which is a vast improvement over past Gigabyte tech support. Since we were testing a pre-release board, any answer we would get from Gigabyte would hardly be a fair measurement of typical consumer response. We therefore decided to delay another Gigabyte tech support test until we were examining a released motherboard. Gigabyte tells us that the K8NNXP-940 should be available at dealers within the next couple of weeks.
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Anonymous User - Friday, October 10, 2003 - link
64-bit tests running Linux and hand-compiled programs would be:a) Really time consuming
b) Artificial
c) Not relevant to the real world
Anonymous User - Friday, October 10, 2003 - link
It is odd that NO 64-bit tests has been made. Why don't people fire up Linux and compile a few programs like MPEG encoding, video/divx processing etc etc?Anonymous User - Friday, October 10, 2003 - link
Has anyone tried decreasing both the memory speed and the LDT speed when overclocking an athlon 64 board via the fsb?The reason I ask is that being able to set the memory, and hypertransport ratio's, may make an independant CPU multiplier adjusment redundant.
(obviously it would be nice to rule CPU frequency out of such a test)
PrinceGaz - Friday, October 10, 2003 - link
...almost forgot, why was the P4EE 3.2 not included in the benchmarks?PrinceGaz - Friday, October 10, 2003 - link
Very very nice board and CPU, and impressive benchmarks throughout (you can't expect it to match the P4 for encoding). But next year's 939-pin FX is definitely the one to wait for.#4- QDR is just as unlikely as RDRAM but for different reasons, a key point of the A64/FX is the on-die memory-controller but that means you can't just add another couple of memory-channels to it without a total socket re-design (and for QDR a ridicoulously high pin-count). DDR2 is the way forwards in the future rather than more channels.
I'd really expected the fastest CPU nearly two years after getting my XP1700+ to be more than just 85% or so faster than it (the Barton 3200+ is barely over 50% faster, and the A64 3200+ about 70% faster). Unfortunately I can't justify an upgrade until its over 2x, preferably 3x as fast so I'll wait into next year and see what speed increases the shift to 90nm brings.
Anonymous User - Friday, October 10, 2003 - link
Very impressive board, We've used Gigabyte boards almost exclusively for the past few years at our computer shop and they just keep getting better with every revision. What I'm looking forward to is what they're going to have coming out early next year for the FX, by that time, having an FX system will become a reality for those of us who can't pay an arm and a testes.Anonymous User - Friday, October 10, 2003 - link
I want to know whats up with Gunmetal. Otherwise, great review. I just hope that the prices come down, alot, by spring for my upgrade.Anonymous User - Friday, October 10, 2003 - link
If anyone had doubts about the A64 and FX performance there should be no questions now!FX is intended to satisfy the extreme demands of power users who want the best and they want it now. A64 is a more cost effective solution for those who want outstanding performance at a consumer price point.
As A64/FX ramp all prices will drop as is normal. You'll likely find that the FX series is quite affordable to the enthusiast market and a Helleva value as things ramp.
And there are some more goodies on the way from AMD and it's partners to make all consumers very happy. Stay tuned!
Wesley Fink - Friday, October 10, 2003 - link
#5 - Regular Opterons are locked - at least that is what we found in the 2 we tested. The FX is unlocked.#6 - Yes, this is the first 1394b 800mb/sec Firewire board.
mcveigh - Friday, October 10, 2003 - link
is this the first PC board with firewire800?