Final Words

At the launch event in NYC on October 2nd, the Surface Pro 6 seemed like a mild refresh of an already established line, and that’s not even necessarily a bad thing. The exterior is more or less identical to the outgoing 2017 model, albeit with a new color option to sit beside the platinum that we’ve seen on all Surface devices for the last couple of years. The pen was immensely improved just last year, and carries over. The alcantara type covers were introduced last year, and once again carry over to this model. There’s still not a USB-C port on Surface Pro, and for no really good reason.

Surface Pro 2017 (left) in Platinum vs Surface Pro 6 (right) in Black

But after using the device for the last couple of days, there’s more than meets the eye. The big change with Surface Pro 6 is the move to Kaby Lake Refresh, and the doubling of the CPU cores that entails, and unsurprisingly the performance of this model is much better than all previous versions. The lack of an Intel Iris GPU option was unavoidable, since it no longer exists in the 15-Watt range, but even so, the Iris in last year’s Surface Pro was restricted by the low TDP anyway, and as such didn’t always offer the expected performance boost.

Microsoft has also taken the opportunity to improve the already class-leading display in the Surface Pro 6. It’s just as accurate as ever, but now offers a noticeable bump in contrast ratio. If you want an accurate display in the PC space, only Microsoft calibrates every device they sell, and the 12.3-inch display on the Pro lineup offers everything you’d expect in a premium PC, with high resolution, accurate colors, and full sRGB coverage. It would be nice to see Microsoft use Surface as a line to drive HDR adoption, but apparently, we’re not quite there yet. The 3:2 aspect ratio is still the right choice for a device like this, and that’s apparent when you see the competition all adopting the same aspect ratio on their lineups.

The other nice addition this year is even better battery life, with a significant jump across all of our tests. The Surface team achieved that without increasing the rated battery capacity, which if a guess had to be made, would come down to an improved display TFT since the display is still the biggest power draw by a wide margin.

Finally, there’s the new old black color, which we hadn’t seen on Surface since the Surface Pro 2. It looks good, but it does get dirty much quicker than the platinum that they used before, with fingerprints and hand oils showing up very quickly. The other nice benefit of the platinum color is that any scratches to the finish should be mostly masked by the color of the underlying metal, but it’s too early to tell how durable the new black finish will be, so this may or may not be an issue. Likely it will be though, unless you are someone who never scratches a portable device.

This was also our first chance to test out the passively cooled Surface Pro, since we were only able to test the Core i7 model last year, which did feature a fan. The Core i5-8250U in the Surface Pro 6 was able to maintain an average of over 15 Watts of power dissipation indefinitely, although the power would drop periodically to maintain surface temperatures. The added benefit of a completely silent device can’t be overstated either, and unless you really need maximum performance, the fanless model is probably the way to go.

Nothing big has changed for this year, but this version still seems like a nice improvement regardless. If anything, it’s the release cadence of Surface that is the most baffling. It seems like Microsoft is concerned with having another launch go as poorly as it did with Surface Pro 4 and Surface Book, where the Skylake power management issues caused them a lot of grief. When the company moved to Kaby Lake in summer 2017, it fixed those issues, but Kaby Lake was launched in the second half of 2016, meaning Microsoft was selling the Skylake models for far longer than they needed to. Microsoft seems to want to refresh when they want to, but it’s not always to their benefit, and rarely good for their customers, for them to sit on products well after the rest of the competition has moved to the latest products inside. The Surface Pro 6 is launching with Kaby Lake refresh right as Whiskey Lake is launching, which isn’t going to be a dramatic improvement in performance, but it does include hardware mitigations to Spectre and Meltdown which will now not be available in the Surface Pro for the foreseeable future. We are seeing the 2018 Surface Pro 6 launching with the same wireless adapter as the Surface Pro 3 had in 2014, and even in 2014 it wasn’t the best Wi-Fi adapter. The USB-C is another example of where they’ve decided to dig in their heels for almost no reason, since having a second USB port would probably be welcomed by more users than those that want to use mini DisplayPort, even though that’s available over USB-C anyway.

Microsoft’s Surface lineup has always been about a premium device, and to showcase their software, and the Surface Pro 6 delivers on that front. Despite the somewhat questionable update cadence, and even the lack of USB-C, the changes that are here are all very welcome. No one is going to complain about more color options, and the improvements to performance and especially battery life are a boon to all Surface Pro users. These changes bring it to a level that Surface Pro has never been to before. Microsoft is being safe with the Surface Pro, but it was already the class leader, so it’s hard to fault them on that. The Surface Pro 6 is a much bigger update than just a new color.

Wireless, Audio, Thermals, and Surface History
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  • Da W - Wednesday, October 17, 2018 - link

    There used to have a big difference between i5 and i7 on surface. Not anymore. An i5 is enough and you will save 300$.
  • stacey94 - Wednesday, October 17, 2018 - link

    Do you guys have plans on reviewing the Laptop 2? I'd like to know more about the display calibration and throttling characteristics.

    Also, I wish you guys were a little harder on Microsoft about their misleading SSD dual sourcing with review and retail units. Historically (I've noticed this with the SP4, SB1, SP2017, SL1), they send reviewers a unit with a decent drive, but in retail, you'll only ever find units sold with a cacheless, slow TLC drive that doesn't even come close to the results seen in reviews. This has been passed off as lottery/dual-sourcing in the past, but I deploy these machines and follow user comments online, and have yet to find anyone who has received the "good" drive.

    For example, for the first gen Surface Book, they sent reviewers units with a decent Toshiba drive, but every retail unit had the PM951 which was a truly awful drive in the 128 and 256 GB configurations since it did not have the TurboWrite from the equivalent EVO.

    In the 2017 models, they sent reviewers units with a decent PM971, but almost every retail unit had the piece of junk Toshiba THNSN0128GTYA. Sometimes, in the case of Notebookcheck, they even misled the reviewers into thinking the i5 comes with the Toshiba and i7 with the PM971, but every i7 Surface Laptop I've deployed still has the crappy Toshiba drive.

    Many people, especially content creators, who want a good SSD buy Surface devices and come out disappointed when they don't perform up to par with MacBooks. It's unclear to me if MS is still doing this with 2018 devices, but they really need to be called out.
  • SaolDan - Wednesday, October 17, 2018 - link

    I actually had a surface pro 4 with the toshiba drive. The screen developed a pressure spot and i took it in to the microsoft store and i requested a replacement with the same drive and not the slow samsung drive. No one i the store had ever seen the toshiba drive. We tried 4 sp4 and they all had the samsung drive.
  • Icehawk - Wednesday, October 17, 2018 - link

    I am willing to bet the new Surface sucks in real life just as much as the previous ones. Super unreliable driving more than one monitor and I’ve just had two where the battery has swollen detaching the screen - I will say though MS was great replacing both even though their warranties ended a year earlier. Also the high rez screen SUCKS - you need a lot of scaling to use it directly or when running multiple monitors it can cause issues getting resolutions set. I have never seen anyone use it as a tablet - they are either docked or used with a keyboard. A thin & light laptop is the better solution IMO.
  • Icehawk - Wednesday, October 17, 2018 - link

    Btw my inital comment about multi monitors - Surfaces have a terrible time reliably attaching to monitors via dock. Telling execs to unplug and replug until they work is not good. All but two (we have 18 deployed) users hate them...
  • wr3zzz - Wednesday, October 17, 2018 - link

    This is why I am hesitant to purchase 3:2 screen laptops for work. 16:9 desktop monitors are the norm in workplaces and homes. 3:2 might be more practical on a small screen but 16:9 is just easier with 1:1 docking when you don't work primarily with the laptop screen.
  • tipoo - Wednesday, October 17, 2018 - link

    "The lack of an Intel Iris GPU option was unavoidable, since it no longer exists in the 15-Watt range,"

    Hmm. Wonder what happens to the 13" rMBP non-touchbar then.
  • Lew Zealand - Wednesday, October 17, 2018 - link

    The 13" rMBP is still using Kaby Lake because of that.

    Not to worry, the Mac Mini is still using *Haswell.*
  • WatcherCK - Wednesday, October 17, 2018 - link

    Do you still get a (time limited) free 365 subscription when buying a surface? I remember that being a thing with the older models...
  • Duncan Macdonald - Wednesday, October 17, 2018 - link

    With a non-replaceable battery these devices have a usable life of 3 years or less before they become landfill. AVOID
    (Ifixit gives the Surface Pro 6 a repairability score of 1 out of 10 - unrepairable)

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